Every so often, someone in a government position somewhere in the word comes up with a solution to a real-world problem that is incredibly astonishing. Most recently, the town council in Brunete, Spain, has solved the problem of careless dog owners leaving their dogs’ excrement behind for other people to step in. Their solution is brilliant if not inspired. The town council enlisted the aid of about 20 volunteers to approach dog owners whose pooches left piles on sidewalks or in the park. The volunteers would then strike up conversations with the pet owners with the intention of discovering the offending dogs’ names. With the dog’s name and breed, the volunteers could then determine the dog owner’s name and address — and this is where this story gets good. Once the dog owner’s name and address is confirmed, a volunteer scoops up the offending poop and places it in a box labeled “Lost Property” with the town hall’s official insignia affixed. Then the volunteer mails the box of dog poop back to the offending dog owner. This is brilliant! Don’t be surprised if the person who thought of this solution gets nominated for a Nobel Peace Prize. Using the post office to solve a community’s problems indicates true Renaissance thinking if not total genius. This is a plan that the first postmaster general himself, Benjamin Franklin, would have been proud to concoct. Here are just a few of the ways the postal service can solve some of our nation’s problems: The postal service could start by eliminating the stork. Think of the monetary savings if women no longer had babies in hospitals and instead, babies could be delivered by the United States Postal Service. The post office could be the perfect solution for nuclear waste disposal as well. Let’s just box up all of our nuclear waste in Priority Mail flat-rate boxes and ship it to Kim Jong-un in North Korea, thereby solving two problems at once — stockpiled nuclear waste and Kim Jong-un. The 16,000 new job openings at the IRS to cover money collection for Obamacare won’t put a dent in unemployment, but the postal service could easily hire a few million more people to stand around looking useful. Who would even notice? The problems of obesity, malnourishment, starvation and other food-related maladies could easily be solved by closing all grocery stores and eating establishments and having all food mailed to the citizenry on a daily basis. This way, the IRS can handle our medical services and the Post Office can handle nourishment. Note to reader: The downside is that this could lead to a bumper sticker saying, “When the Post Office delivers the food, only postal workers get fat!” The post office could easily solve the gun control issue while satisfying every liberal’s desire to finally do something about gun control no matter how inane by simply passing a law requiring all criminals or people with criminal intent to mail their weapons to either the Department of Homeland Security or another law-abiding citizen. Problem solved! This next problem might be too big for the postal service, but could easily be solved by enlisting the aid of companies like FedEx or United Parcel Service. The solution to illegal immigration is simply boxing up all illegal immigrants (in humane boxes with adequate air holes and food) and mailing them back home! Note to reader: Of course with the previous example, the humane thing to do is mark the box “Fragile” and “This Side Up.” Terrorists would be long gone with a similar program, but personally I’d eliminate the air holes and food with a box fit for a terrorist. Shipping a terrorist back home would also require that we write on the box, “This package may contain liquid, is very perishable, not fragile and is definitely potentially hazardous.” It’s time to use the United States Postal Service to solve our nation’s problems. Wait a minute, the mail just arrived. It looks like I have a box marked “Lost Property” from my local post office; it must be the keys I lost last week! If they can do it in Brunete, Spain, we can do it here!

SPEECH MADE BY MRS. SANDHYA RANI, IPS, POSTMASTER GENERAL,
(BUSINESS DEVELOPMENT & TECHNOLOGY) AP CIRCLE, AS CHIEF GUEST IN THE WOMEN’S CONVENTION HELD AT HYDERABAD ON 09.06.2013, IN CONNECTION WITH THE 9^TH FEDERAL COUNCIL OF NFPE

President of the National Federation of Postal Employees Women’s Convention, Mrs. Shakunthala, distinguished guests on the dais, leaders and invitees who have come from across the country to attend the 9th Federal Council meeting of the National Federation of Postal Employees, ladies and gentlemen, my heartfelt greetings to all of you. It is a pleasure to be here with you today and I would like to thank the organizers for inviting me.

From the time I joined the Department of Posts as an young officer some 25 years ago, many changes have come in, especially in the role, approach and scope of Trade union activism. The nature of industrial relations and collective bargaining has also changed in the light of globalization, technology, changed business processes, etc.

I would like to share, my thoughts with you today in the context of three broad themes –

i.      The first one relates to Women & Trade Union movement in the Indian context,

ii.     The 2nd one is about women in Department of posts,

iii.    Thirdly I will touch briefly upon about the significant organizational changes underway in Dept.of Posts and possible responses while balancing our personal aspirations and staff unions’ concerns.

In the context of Women and Trade Union movement, the questions that are often asked are: inadequate women’s participation, equality of women, discrimination in workplace, lack of adequate safeguards for women employees, continuing with the responsibility of housework, etc. Women in our country, as elsewhere in the world, have been discriminated against in every sphere – within the family, at the workplace, in society and in public/political participation. Women are increasingly joining the workforce to supplement family income, especially in urban areas. In rural areas they have always participated in agriculture labour and related works.

According to the Directorate General of Employment and Training in 2005, among the 393 lakh job-seekers enrolled with them, only 106 lakhs are female job seekers. In other words female job seekers account for only about 27% of the total job seekers. This is also indicative of the fact that much of the employment of women is in unorganized sector pushing them into exploitative and low end jobs.

Increased employment in organized sector, while empowering women to earn higher incomes, and take up challenging jobs, has also made them to more vulnerable to stress, struggle to balance work and home life and sometimes to sexual harassment in different forms. Further, either due to personal choices or due to the intangible glass ceiling operating very few women are found in higher managerial positions.

Overall the unionized labour is a very small number in our country, (less than 2% according to ILO in year 2000). According to the National Sample Survey Organisation (NSSO), in 1999-2000 out of total workforce of 397 million, only 28 million workers were employed in the formal sector and thus formally unionized. Active participation of women in labour union movement has been historically very low. In recent times with overall decreasing union memberships, far lesser number of women join them or actively participate in the TU deliberations on regular basis. With few of them attending regular TU meetings it is not unexpected that issues of concern to women employees do not get center stage in union items. Women are also under-represented at all levels of union leadership and decision-making.

I believe that Trade Union leadership can and should do much more to encourage and facilitate participation of women in trade union activities. Being effective home makers ensures that women have certain refined skills, especially at balancing competing interests/concerns, negotiating impossible situations. Hence, they should be encouraged to take up leadership roles in the Union actively. Issues relating to women should also get center stage, like lack of amenities in work places, exploitation, especially of unorganized contingent women employees, often working long hours and not drawing even minimum wages, etc. should be taken up actively. At the policy level, Trade Unions can also take up the case of special investment opportunities for female employees with say higher interest rates. This will help the women become more secure and empowered as well as greater productive investments will be made for development of the country. Another area that TUs can also pushing for a special bench or special sessions of CAT and higher Courts to be held periodically to handle cases field by Women employees on priority, so that they are not required to miss office or use personal/home time in running around CAT and other courts. Trade Unions should facilitate greater leadership development and Training for its Women members.

My second theme relates to women employees in Department of Posts. As per census of Central Govt. Employees, only 7.53% of total Central Govt. Employees are women. However, an interesting aspect of this is that in Communications and IT sector, the share of women employees is 12.20%. It is p[ossible that in some Circles, especially in South India, the percentage of women employees could be 30-50%. Surprisingly in Railways Women employees are only 4.63% of the total work-force. Considering the number of railway employees being the largest of the central govt. work force, in actual numbers this would be much higher than many departments. It is seen that in AP postal Circle less than 15% of total departmental staff are women.

In the Department of Posts there are several issues of concern to women employees working as GDS, Post Women, Postal Assistants, Post masters, Supervisors, Inspectors & Officers. Some of these are lack of basic amenities in post offices, restrictions relating to rule-38 or rotational transfers under spouse category, child care leave not being granted on administrative grounds, posting of women in night sets, increasing number of cases of sexual harassment at work place etc. Issues relating to women GDS employees and especially of the unorganized sector contingent women employees like sweepers, water women, scavengers, etc. which do not even form part of the Trade Union activism.

Women employees face typical unreasonable biases in the department like the perception of not being as capable as men at work. Sometimes one comes across Supervisors asking for male members in the team so that they can sit late hours to complete work! I do not obviously agree with that view. Women employees are by and large committed and sincerely attend to their work. They are the best asset that the department has. However, we do come across instances of lack of adequate sensitivity in dealing with women employees in the department.

For instance, majority of our POs are C class POs, usually located in rural areas, which lack basic amenities or facilities. Instructions exist about hiring good buildings. But sometimes practically such buildings are not available. Ideally, as a policy all Departmental POs should have own buildings with proper facilities, considering that Government is a model employer. While this is not always feasible, considering the resource gaps, the Divisional Heads should ensure that buildings with basic amenities are hired, or landlord should be insisted upon to provide basic amenities. Further, Divisional Head should also keep in mind availability of basic facilities in a PO, while considering posting women employees there.

While the Central govt. rules require posting of spouses to the same station, as far as possible, in practice there are lot of gaps in implementing these instructions. The restrictive handling of Rule 38 requests under Spouse category based on lack of vacancy, non-fulfillment of minimum 5 years condition for granting Rule-38 transfer, etc. should be used sparingly by the competent authority. Sometimes adequate managerial posts may not be available, but for the operative staff as far as possible spouse category requests should be accommodated.

Another service condition that comes to mind is the recognition that women as the principal home maker and allows them child care leave. Though every women employee is entitled to avail 730 days of child-care leave during her entire service, in practicality it is not being granted owing to various administrative reasons. While the shortage of staff is one reason, the other one is the reluctance of the fellow employees to undertake additional responsibility if one among them is badly in need of child-care leave and wants to avail it immediately. I must confess that I am personally not a great advocate of child care leave as an entitlement, and that it should be taken with great responsibility. However, I do recognize that there will be certain conditions in an employee’s life that may require granting of the same without delay. Women employees should use this privilege judiciously and should be allowed to do so.

It is true that there are certain areas of work where women are given priority in the department. One such thing that comes to my mind relates to Compassionate appointments. Such appointments are restricted to 5% in case of departmental employees, but for Grameen Dak Sewaks there are no such restrictions. While assessing eligibility for compassionate appointment special consideration is given to wife of the deceased employee in terms of calculation of points, as well as selection. Under the definite, accurate and transparent yard-sticks to assess the extent of indigent circumstances of the family of the deceased employee, points are awarded to various attributes relating to indigent circumstances. Any case which scores 51 points merit selection. IN an obvious and encouraging policy guidelines for ensuring that dependent women get a better chance, if the wife of the deceased is the claimant for compassionate appointment and not her children; 15 additional points are awarded in her case automatically. This boosts her chances of getting the compassionate appointment. Trade Unions can do much to promote awareness about this provision among all GDS employees and their families.

There are many women centric issues that TUs should take up provision of Crèche/day care facility at or near work place with more than 10 women employees; rest room/change room facility, annual medical checkup for over 40 years women, taking a clear and uncompromising stand against sexual harassment at work place, etc.

The third and last theme that I would like to touch upon today relates to the significant organizational changes that Department of Posts is undergoing. The issues that I would like to highlight relate to the approach of all officers and employees, especially women employees in meeting the emerging challenges. With an aim to retain the existing customer base and also win new clientele and businesses several innovative technologies are being put in place. Huge amount of technological changes are emerging in the department. The Core System Integration applications, Core Banking Solutions, the new initiatives relating to mail operations are going to herald major changes in the way we do work in the Department. With this, the work culture of the Department will see a sea-change. The departmental employees and GDS at different levels need to rise to the challenge and do their best to make this as smooth as possible. Officers, Post Masters and Supervisors need to work with their System Administrators and PAs as a team to reach higher standards of performance. With an aspiration to provide the last mile connectivity to all kinds of services, 1,30,000 Branch Post Offices are going to be provided with Hand held devises. It will certainly make the life of GDS Branch Post Masters relatively easy, especially in terms of book keeping. But it would also mean greater responsibility.

In the emerging changes in the technological and business environment, we need to work in teams, understand our individual roles, educate and skill our fellow colleagues. Unfair expectations of the administration, if any, could surely be challenged. But we all should work towards realizing the positive objectives of the major projects underway in the Department of Posts. That is the only hope for us to remain relevant as an organization and play significant role in the development of our country.

While at the micro level we all should work towards making work places more safe and secure for women employees, there is an extra responsibility on all of us to welcome the inevitable changes in a positive manner and skill ourselves adequately to meet the changing needs of the internal and external environment. I am sure in the Federal Council meetings all related issues will be discussed in thread bare and based on your respective ideological positions certain policy decisions will be taken. I request that while balancing personal expectations/aspirations of the cross section of employees, the organizational interests/requirements need to be kept in mind.

In the final I believe each one of us should ask ourselves the question to what extent we are making work places safe, empowering and invigorating to women employees. And we each need to do our bit to enhance the same in which ever office we are working in.

I wish all the participants at the Federal Council meeting and especially women employees interesting discussions and courage to take challenging decisions and work towards achieving the same.

I thank the organizers once again for inviting me to this Women’s Convention.

(E-mail ID of Mrs. Sandhya Rani, IPS is pmgbdap@gmail.com)

Postal Service can solve an array of world's problems

Every so often, someone in a government position somewhere in the word comes up with a solution to a real-world problem that is incredibly astonishing.

Most recently, the town council in Brunete, Spain, has solved the problem of careless dog owners leaving their dogs’ excrement behind for other people to step in. Their solution is brilliant if not inspired.

The town council enlisted the aid of about 20 volunteers to approach dog owners whose pooches left piles on sidewalks or in the park. The volunteers would then strike up conversations with the pet owners with the intention of discovering the offending dogs’ names.

With the dog’s name and breed, the volunteers could then determine the dog owner’s name and address — and this is where this story gets good. Once the dog owner’s name and address is confirmed, a volunteer scoops up the offending poop and places it in a box labeled “Lost Property” with the town hall’s official insignia affixed. Then the volunteer mails the box of dog poop back to the offending dog owner.

This is brilliant! Don’t be surprised if the person who thought of this solution gets nominated for a Nobel Peace Prize.

Using the post office to solve a community’s problems indicates true Renaissance thinking if not total genius. This is a plan that the first postmaster general himself, Benjamin Franklin, would have been proud to concoct.

Here are just a few of the ways the postal service can solve some of our nation’s problems:

The postal service could start by eliminating the stork. Think of the monetary savings if women no longer had babies in hospitals and instead, babies could be delivered by the United States Postal Service.

The post office could be the perfect solution for nuclear waste disposal as well. Let’s just box up all of our nuclear waste in Priority Mail flat-rate boxes and ship it to Kim Jong-un in North Korea, thereby solving two problems at once — stockpiled nuclear waste and Kim Jong-un.

The 16,000 new job openings at the IRS to cover money collection for Obamacare won’t put a dent in unemployment, but the postal service could easily hire a few million more people to stand around looking useful. Who would even notice?

The problems of obesity, malnourishment, starvation and other food-related maladies could easily be solved by closing all grocery stores and eating establishments and having all food mailed to the citizenry on a daily basis. This way, the IRS can handle our medical services and the Post Office can handle nourishment.

Note to reader: The downside is that this could lead to a bumper sticker saying, “When the Post Office delivers the food, only postal workers get fat!”

The post office could easily solve the gun control issue while satisfying every liberal’s desire to finally do something about gun control no matter how inane by simply passing a law requiring all criminals or people with criminal intent to mail their weapons to either the Department of Homeland Security or another law-abiding citizen. Problem solved!

This next problem might be too big for the postal service, but could easily be solved by enlisting the aid of companies like FedEx or United Parcel Service. The solution to illegal immigration is simply boxing up all illegal immigrants (in humane boxes with adequate air holes and food) and mailing them back home!

Note to reader: Of course with the previous example, the humane thing to do is mark the box “Fragile” and “This Side Up.”

Terrorists would be long gone with a similar program, but personally I’d eliminate the air holes and food with a box fit for a terrorist. Shipping a terrorist back home would also require that we write on the box, “This package may contain liquid, is very perishable, not fragile and is definitely potentially hazardous.”

It’s time to use the United States Postal Service to solve our nation’s problems. Wait a minute, the mail just arrived. It looks like I have a box marked “Lost Property” from my local post office; it must be the keys I lost last week! If they can do it in Brunete, Spain, we can do it here!