Monday, 29 April 2013


Merger of DA of Central Government Employees

Central Government Employees' hot matter regarding merger of DA also knocked the table of parliament. An Unstarred question No. 3139 by Rajya Sabha MPs Shri Jai Prakash, Narayan Singh, Shri Salim Ansari was scheduled for written answer from Ministry of Finance on 23rd April, 2013.  The answer is not published by Rajya Sabha Website and the question is in pending list.  The answer will be appeared on Rajya Sabha Websiteafter receiving the same from concerned ministry.  The details of Rajya Sabha Question is given below:-
List of Questions for WRITTEN ANSWERS
to be asked at a sitting of the Rajya Sabha to be held on
Tuesday, April 23, 2013/Vaisakha 3, 1935 (Saka)
Merger of DA of Central Government Employees


Will the Minister of FINANCE be pleased to state:

(a) whether it is a fact that Dearness Allowances (DA) of Central Government employees and pensioners is merged with the basic pay when it breaches the 50% per cent cap;
 (b) if so, the details thereof; and

(c) the reasons for not merging the DA with basic pay as it has already breached 50% per cent mark?

See the question list of Rajya Sabha: Download PDF file

          NFPE Eastern Zone study camp was held at Guwahati from 27th to 28th April, 2013. The programme commenced with flag hoisting. Com.M.Krishnan, Secretary General, NFPE hoisted the National Flag. After that floral tributes was paid to the Martyrs. Com.S.Rahaman, General Secretary, Reception Committee, Assam welcomed all the leaders and delegates on behalf of Reception Committee.
          Com.M.Krishnan delivered the inaugural speech and also addressed the Seminar organized on “National Postal Policy – 2012”. He elaborately described all the issues related to policy and its impact on Department of Posts and postal employees.
          Class - I on the subject “Importance of Joint Trade Union Movement with reference to North Eastern Region” was taken by Com.Satanjib Das, Joint Convener of Joint Council of Action of Trade Unions, Assam.
         All National leaders viz., Com.M.Krishnan, Secretary General, NFPE, Com.K.V.Sridharan, Ex-General Secretary, P-III, Com.I.S.Dabas, General Secretary, P-IV., Com.Giriraj Singh, General Secretary, R-III, Pranab Bhattacharjee, General Secretary, AIP AOEU, Com.T.Satyanarayana, General Secretary, AIPAEA, Com. P.Pandurangarao, General Secretary, AIPEU-GDS(NFPE), Com.R.Sivannarayana, President, AIPEU Gr.C(CHQ), Com.S.K.Bardan, President, R-III(CHQ) and Com.R.N.Parashar, Asst. Secretary General, NFPE, Com.S.P.Mukherjee, vice President, NFPE were present on the dais.
          The session was presided by Com.S.P.Mukherjee, Vice President, NFPE.
          Class - II was taken by Com.Tapan Sen, Hon’ble Member of Parliament and General Secretary, CITU, on the subject “Significance of 20th & 21 Feb, 2013 strike and future course of action”. He elaborately described the whole issues related to neo-liberal  economic policies and its impact on working class and common people of India. He stressed the need of united struggle to resist these policies and he also intimated the importance of unity which has been formed recently that all the central unions have come on same platform. He appealed to all to intensify the struggles by creating class consciousness.
          The session was presided by Com.L.P.Saikia, Chairman, Reception Committee & Circle Secretary, Gr.C, Assam and vote of thanks presented by Com.R.N.Parashar, ASG, NFPE.
         Class - III was taken by Com.K.K.N.Kutty, Secretary General, Confederation of Central Govt. Employees & Workers on the subject “Role of Confederation in the C.G Employees Movement”. He elaborately described the role of Confederation since its formation in 1956 and up to last 20-21 Feb 2013 two days strike.
          The session was presided by Com.T.Satyanarayana, General Secretary, AIPAEA and vote of thanks presented by Com.D.K.Debnath, R-III, Reception Committee.
          On 28-04-2013 (2nd day) the session began at 10.30 am.
          Class - IV taken by Com.M.Krishnan, Secretary General, NFPE on the subject “History of Postal Trade Union Movement and our present day task”. He spoke at length on the subject and described the history of Postal Trade Union Movement since its formation as postal club in 1905 at Kolkata to till date in a very detailed manner. He appraised all the delegates about the sacrifice rendered by the founder leaders viz., Babu Tarapada Mukherjee, Dada Gosh, K.G.Bose, N.J.Iyer and K.Adinarayana in building such a strong movement. He elaborately described the achievement gained through continuous struggles under the banner of NFPTE and NFPE. He described in detail the impact of neo-liberal economic policies on working class as a whole and postal dept particularly. He told that Govt. is planning to corporatize the dept of posts for which National Postal Policy 2012 has been prepared. He stressed the need of united struggle to resist the onslaughts unleashed by the Govt. for which militancy and knowledge is required.
         The session was presided by com.S.K.Bardan, President, R-III.
          Class - V taken by Com.K.V.Sridharan, Ex-General Secretary, Gr.C on the subject “ Service Rules and Role of Unionists” which he presented in a very good manner to the maximum benefit of employees. He also described the good qualities to be adopted by the unionists for the welfare and protection of interests of employees.
          All the leaders viz., Com.I.S.Dabas, Com.Girirajsingh, Com.Pranab Bhattacharya, Com.T.Satyanarayana, Com.P.Pandurangarao, Com.R.Sivannarayana, Com.S.K.Bardan, Com.S.P.Mukherjee also addressed the study camp and gave very valuable suggestions for the efficient functioning of union leaders and active workers.
        The session was presided by Com.R.Sivannarayana, President, Gr.C(CHQ).
          On behalf of NFPE, Com.R.N.Parashar, Asst. Secretary General extended revolutionary greetings and heartiest thanks to all the leaders and members of Reception Committee particularly Com.S.Rahaman, Com.G.Talukdar, Com.L.P.Saikia, Com.Moinulla Huq, D.K.Debnath and others who played very important role in organizing this study camp. He appealed all the delegates to extend such type of study camps from Circle to divisional level.

Ninth Federal Council of NFPE, which is the highest policy decision making body, is being held at Hyderabad from 9th to 12th June, 2013. National Federation of Postal Employees is a class-oriented militant organization representing about five lakh postal employees.
The P &T Trade Union movement in India has inherited a history of struggle and sacrifices right from the days of British Raj. In 1905, when there was no freedom to form unions, Babu Tarapada Mukherjee started this organization in the name of Recreation Club at Kolkata GPO. Tarapada was dismissed from service by the British Govt. in the year 1921 for delivering speech at Lahore All India Conference. During the last one hundred years many great leaders of this organization has been tortured, arrested and put under jail and even murdered, both by British and the Indian Govt. Com. Dada Gosh, the first Secretary General of NFPTE was arrested, jailed and suspended from service. Com. K. G. Bose, who electrified the P&T trade union movement and who led the 1946 historic P&T strike was also dismissed from service. Com.N.J.Iyer, former All India President of NFPE was arrested and put under jail for 18 months for delivering a speech against the “emergency” in 1975. Com. K. Adinarayana, the Ex-Secretary General of NFPE was in jail for three years for participating the Telangana struggle against Nizams. Com. Om Prakash Gupta who was the Secretary General of NFPTE for many years and Com. K. L. Moza, Ex-Secretary General were also jailed and punished. Many other legendary leaders who led this movement has sacrificed their entire life for the postal employees and the working class as a whole.
The 25 days historic 1946 P&T strike gone to the annals of the history of India’s freedom movement as one of the most militant struggle launched by the P&T employees against the British Raj. 1960 five days strike of Central Govt. employees, 1968 September 19th strike for ‘need based minimum wage’ in this 17 employees has been brutally murdered by the Govt. by resorting to firing and lathi charge, 1974 Bonus strike in solidarity with the striking Railway employees, 1984 September, 19thstrike for the emancipation of three lakh Extra Departmental employees, 1993 five days postal strike, 1996 eight days strike for removal of bonus ceiling, 1998 eight days postal strike, 2000 December 14 days Postal strike all are lead by the National Federation of Postal Employees under the banner of Confederation of  Central Govt. Employees & Workers and also jointly with FNPO under the banner of Joint Council of Action. The one day strike of the Central Govt. Employees conducted on 12thDecember 2012 is another mile stone in the history of the Postal Trade Union movement. It is in this back ground the leaders of the postal movement are meeting in the Federal Council at Hyderabad.
NFPE has been participating in all the nationwide General Strikes conducted by the Central Trade Unions, right from 1991 onwards including the two days strike of 2013 February 20 & 21, against the neo-liberal imperialist globalization policies pursued by the Central Govt. The Hyderabad Federal Council shall review the participation of the Postal employees in the General Strikes and also workout remedial measures for ensuing cent percent participation of employees in all the programmes including strike against the neo-liberal policies of the Central Govt., NFPE conducted innumerable struggles for realization of the legitimate demands of the Postal & RMS employees including Gramin Dak Sevaks and Part-time/Casual, contingent employees. Many demands are settled but still many demands are pending. During this period, the Govt., has tried to close or merge many post offices and RMS offices. Further attempt is also made to abolish justified posts. Due to the continued struggle carried out by NFPE & JCA we could halt many policy offensives of the Govt., though these measures are not withdrawn completely. Many sectional issues like Cadre Restructuring, Postmen issues, MNOP, Project Arrow, Postmaster cadre, PO & RMS Accountants, System Administrators, GDS problems, PLI/RPLI related issues, problems of the Postal Accounts, SBCO and Civil wing Cases, Casual Labourer’s problems, RTP issues etc., to be settled. This 9th Federal Council shall deliberate all these issues and shall chalk out agitational programme   for realization of the sectional demands of the Postal employees.
          Due to the neo-liberal policies implemented by the Central Govt., during the last two decades, the Central Services including Postal department is facing great threat against its existence. Ban on creation of new posts, non-filling up of vacant posts, outsourcing, downsizing, controctorization, contributory pension scheme, non-regularization of the services of Gramin Dak Sevaks and Casual Labourers, restrictions on compassionate appointments, bonus discrimination, all are the off-shoots of this policy. Due to the unprecedented price rise the real wages of the employees and workers has eroded like anything. The Central Govt. employees are on continuous struggle demanding appointment of Seventh Pay Commission, 50% merger of DA, Regularization of Gramin Dak Sevaks and Casual Labourers, grant of five promotions etc, we have to intensify and carry forward the struggle. The  Hyderabad Federal Council shall take appropriate decisions for ensuing largest unity of all Central Govt. Employees and to prepare for an indefinite strike, if the demands of the Central Govt. Employees  including appointment of 7th CPC, DA merger, scrapping PFRDA bill are not accepted by the Govt,.
In short, the ninth Federal Council of NFPE shall deliberate all the issues agitating the minds of postal employees and shall take decision to protect the postal services and also for realization of demands of the postal employees. The decisions of the Federal Council shall have far-reaching implications in shaping the future and destiny of the entire postal employees.



IPO 2012 Batch at PTC Vadodara from 28-01-2013 to 27-04-2013




FAQ on Central Government Health Scheme : More questions clarified as FAQ

Ministry of Health and Family Welfare issued recently some clarifications as in the form of Questions and Answers, now further the Department has once again issued with more details of the scheme on its portal. Lot of questions and answers is given with detailed references, certainly it could be very useful for the both sides of employees and Department authorities.

1. Who are entitled for CGHS facilities 
a. All Central Govt. employees and their dependant family members residing in CGHS covered areas. 
b. Central Govt Pensioners and their eligible family members getting pension from Central Civil Estimates 
c. Sitting and Ex-Members of Parliament 
d. Ex-Governors & Lt. Governors 
e. Freedom Fighters 
f. Ex-Vice Presidents 
g. Sitting and Ex-Judges of Supreme Court & High Courts 
h. Employees and pensioners of certain autonomous organizations in Delhi 
i. Journalists (in Delhi )Accredited with PIB 
j. ( for OPD & at RML Hospital) 
k. Delhi Police Personnel in Delhi only 
l. Railway Board employees 

2. In how many cities CGHS is presently operative? 
CGHS facilities are available in 25 cities in India 
1. Ahmedabad 2 Allahabad 3 Bengaluru 4 Bhopal 5 Bhubaneshwar 6. Kolkata 7. Chandigarh 8 Chennai 9.Dehradun 10.Delhi & NCR 11.Guwahati 12. Hyderabad 13. Jabalpur, 14. Jaipur 15 Jammu 16. Kanpur 17. Lucknow 18. Meerut 19. Mumbai 20. Nagpur 21 Patna 22.Pune 23. Ranchi 24. Shillong 25. Thirruvananthapuram 

3. For CGHS cards , as dependant , what is the meaning of the word “ family “ 
The term ‘family’ means and includes:- 
a. “Husband or wife as the case may be and other dependant family members. 
b. Dependant Family Members: parents, sisters, widowed sisters, widowed daughters, minor brothers and minor sister, children and step-children wholly dependent upon the Government Servant and are normally residing with the Government Servant”. 
Also now included , dependent divorced / separated daughters ( including their dependant minor children) and step-mother. 
c. The term dependency means that income from all sources including pensions and pension equivalent of DCRG benefit is less than Rs.3500/- plus amount of DA on Basic pension of Rs3500/- per month. 
d. However, there is no such clause as dependency in respect of spouse. 

4. What is the procedure to register with the CGHS?
a. Pensioners:
b. One can get a CGHS card made from the office of AD / JD of the City. 
c. Forms can be downloaded from CGHS Website or can be taken from office of AD / JD of city. 
d. Documents required 
i. Application in prescribed format 
ii. Proof of Residence 
iii. Proof of Stay of dependents 
iv. Proof of age of son 
v. Disability certificate, if any in case of sons aged 25 & above, who would otherwise cease to be a beneficiary. 
vi. Photos of eligible family members 
vii. Surrender Certificate of CGHS Card while in service ( only in those cases where CGHS Card was issued while in service) 
viii. Attested copies of PPO & Last Pay Certificate
ix. Draft for required amount towards CGHS contribution – in the name of ‘P.A.O., CGHS New Delhi’ in Delhi-and in the name of ‘AD, CGHS of the city’. 
x. In case PPO is not ready for any reason there is option to get a provisional card on the basis of Last Pay Certificate. 
xi. The data is entered through computers and entered in data base and a print out is issued same day for immediate use. Plastic cards are subsequently sent to the residence of the card holder by post. e. Serving employees:-

Serving employees submit the forms in prescribed format enclosing photos of eligible family members and submit to the Ministry / Department/Office , where he / she is employed. The application form shall be forwarded by the Ministry / Office /Department to the office of Addl. Director CGHS of city for preparation of card. 
Print out is issued for immediate use. 

5. Are CGHS facilities free of cost? 
For serving employees residing in CGHS covered area obtaining CGHS card is compulsory 
Deduction from salary is made by the department, every month, depending upon their pay w.e.f 1st June 2009 
Grad Pay
w.e.f 1st June 2009 Contribution
Upto Rs.1650 /-
Rs. 50/-
Rs.1800/-, Rs1900/-, Rs.2000/- , Rs.2400/- and Rs.2800/-
Rs.4600/-,Rs.4800/-, Rs.5400/- Rs.6600/- Rs.325/- and Rs. 7600/- and above
Rs. 500/-
Pensioners who want to avail CGHS facilities can make contribution either on yearly basis or one time ( ten yrs ) contribution for whole life validity.
Payment can be made by Demand Draft in favour of “ P.A.O. CGHS Delhi” if in Delhi or “ Additional Director of the CGHS City “ 
Contribution in respect of Pensioners are calculated on the basis of grade pay they are entitled had they been in service , but for superannuation. 

6. What is the system for the services of specialists in Dispensaries? 
Prior registration is required appointment with the CGHS Wellness Centre, where specialist services are available. However, In case of emergency contact CMO i/c of dispensary of Wellness Centre for consulting specialist without prior appointment. 

7. Is there any interactive mechanism at dispensary level? 
At the Wellness Centre ‘Local Advisory Committees’ are formed. CMO i/c holds a meeting with Local Advisorycommittee members to discuss local dispensary related issues. 

8. How long does it take to get the CGHS Cards? 
Normally computerized printout of index card is issued on the same day. Plastic cards are sent to the residence in ‘3’ weeks time. 

9. Whom Should I approach in case the CGHS Card is not issued to me in the prescribed time? 
Contact Joint Director (HQ), CGHS, Bikaner House, New Delhi in case of Delhi and Addl. Director of City in case of other cities. 

10. What should I do if I lose my CGHS Cards ? 
Application is to be submitted to AD/JD along with two photographs and a IPO for Rs. 50/- for issue of duplicate card. 
Indian Postal Order payable to “ P.A.O. CGHS Delhi” if in Delhi or “ Additional Director of the CGHS City “ in respect of other cities 

11. What should I do if the details on the Card viz. name, date of birth, entitlement, etc. are wrong? 
Kindly bring the anomalies to the notice of Joint Director, CGHS (HQ), and Bikaner House in Delhi and to the Addl. Director, Joint Director of concerned CGHS City in other cities. 

12. Is there a colour scheme for plastic cards? What are the details? 
CGHS Plastic cards have the following colour at the top: 
i. Serving Government employees - Blue
ii. Pensioners, ex-MPs , Freedom Fighters, etc., - Green
iii. Member of Parliament - Red
iv. Beneficiaries of Autonomous Bodies / Journalist - Yellow

13. I retired in 1998 from Central Govt. but, I never made a CGHS card. Can I get a card now? 
Pensioners can apply for CGHS card with relevant documents. 
However, the subscriptions as applicable at current rates shall have to be paid.

14. My husband/wife is also employed under Central Government and is eligible for a separate CGHS Card. Is it necessary that separate cards are to be obtained? 
No. Spouse drawing higher pay shall make the card and other spouse is eligible to avail CGHS benefits as member. 

15. My husband / wife retired in 2002. He /she was paying CGHS subscription every year. After his death can I get Card on my name. Do have I to pay extra. Shall I get Life Time Valid card 
Yes, the ownership of card can be transferred in the name of spouse on submission of required documents. Addl. Director of concerned city shall transfer the ownership of Card in the computer Data base and same CGHS plastic cards with same Beneficiary ID can be used 
a. No extra payment to be made, in case of life time cards. 
b. However in other cases one has to pay 10 years subscription for life time card 
For example, if the spouse had contributed for seven years before he expired , balance payment for the remaining three years is to be paid for a life time card. 
c. Documents required : Application in prescribed format Proof of Family Pension with its break up from Bank Prescribed contribution if, card is not for life time 

16. How to transfer CGHS card from one WC to other in the same city? 
d. If there is any change in residential address , CMO i/c may be approached with proof of residence for transferring the data from one Wellness Centre to another in the same city. CMO i/c of the new Wellness Centre will accept the data of transferred card. 
e. In respect of serving employees the request is to be forwarded by his/her office / department. 

17. I am CGHS beneficiary at Kanpur. Visiting Mumbai for 6 months. Can I get CGHS facilities at Mumbai .Can same card of Kanpur continue or a separate card to be made. From where to get permission for the same? 
Subsequent to computerization no separate permission is required and CGHS card is valid for availing facilities from any CGHS Wellness Centre in India. For any assistance , Addl. Director of the city may be contacted.

18. Who is competent to delete name of sons who have crossed age of 25 years? 
CMO i/c of Wellness Centre is competent to delete the name of son aged 25 yrs and above. Computer system does not allow sons aged 25 and above to avail medical facilities. 

19. After retirement in 2007 I got a Life time Pensioner CGHS card made in Delhi. Now I am shifting to Dehradoon. Can I use the same card. Do I pay again? 
Pensioners shifting from one CGHS covered city to another, will have to apply to the Addl. Director of concerned city for transfer of card. The card shall be transferred online and a receipt will be issued to the beneficiary , on the basis of which , Addl. Director of new city ( say Dehradun) shall receive the data. Same Plastic cards and same Ben ID will be valid. No contribution is required to be paid in respect of pensioner benfciries holding life time cards. 

20. I live in Gurgaon but my office is in Saket. Can I avail facilities from both the places because it is convenient for me. 
Yes. Subsequent to computerization CGHS facilities can be availed from any Wellness Centre in India. 

21. Is there any age limit for sons / daughters as dependant in CGHS Card ? 
f. Son is eligible till he starts earning or attains the age of 25 years or gets married whichever is earlier. 
g. However, in case the son is suffering from any permanent disability of any kind (physical or mental) he is eligible for CGHS benefits even after 25yrs . 
h. Disability means blindness, low vision, leprosy-cured, hearing impairment, locomotor disability, mental retardation, mental illness. 
A disability certificate from Medical Board is required. 
i. Daughter is eligible till she starts earning, or gets married, whichever is earlier (irrespective of age)

22. Are step-children allowed CGHS facilities? 
Yes. If they are dependent on card holder: other conditions as in case of dependant sons and daughters. 

23. Can dependent in-laws be included under family members for CGHS facilities? 
A lady Government servant will be given a choice to include either her parents or parents –in-law for the purpose of availing the benefits under CGHS subject to the condition of dependence and residence, etc., being satisfied. Such option is not available for male Government servants 

24. Me and my wife are both central Govt. employees and have dependant brothers / sisters and parents. Can we make separate cards and include family members? 
Yes. Both Government employees have the option to make CGHS Contribution and obtain Two separate CGHS cards and the names of the eligible dependant family members can be included on their respective cards. Your wife can include the names of her parents/ brothers / sisters and such other eligible dependants in her card, subject to the condition of dependence and residence, etc., being satisfied. 

25. Can the CMO or the pharmacist give a different brand than the one prescribed by the specialist? 
Medicines are issued at CGHS Wellness Centres by the same brand, if available or by generic name or by any available brand name of equal therapeutic value. 

26. What is the procedure for getting life saving drugs ? 
In Delhi- through CGHS Medical Store Depot, Gole Market The documents required are:- 
i. Prescription of specialist. of Govt. Hospital or CGHS approved private Hospital. 
ii. Photocopy of his/ her token card/ plastic card.
iii. Copy of permission if his prescription is from CGHS approved private Hospital. 
iv. Utilization certificate in original during subsequent visit. 
v. Indent is also placed online through CGHS Wellness centre. 
vi. In other cities request is to be submitted to the Addl. Director of City. 

27. What should I do if the Wellness Centre/Dispensary does not give all the medicines? 
Contact CMO i/c of the concerned Wellness Centre or Addl. Director, CGHS of concerned city or Director, CGHS.

28. How long does it take to get the medicines ? 
Medicines available in the dispensary are issued immediately. 
If any medicine is not available and is to be indented through Authorized Local Chemist the same are issued on the next day. 

29. Are the prescription of specialists of empanelled hospitals binding on the dispensary ? 
Medicines are issued on the basis of prescriptions of government doctors. However, in permitted cases medicines are issued on the basis of prescriptions of empanelled hospitals and medicines will be issued as per the available brand / generic names. 

30. What is the maximum period for which medicines can be given in one go ? 
i. For treatment of Chronic illnesses medicines upto ‘3’ months are issued in one go , provided there is a valid prescription. 
ii. In case of a beneficiary visiting a foreign country , medicines upto ‘6’ months are issued in respect of cronic illnesses , based on valid prescription and documentary support of visit to a foreign country. 
Beneficiary is required to submit an application for obtaining permission from AD/JD along with the following 
Copy of valid CGHS card/ token card. 
Valid prescription for six months counter signed by HOD of Specialty of Govt. Hospital. 
Proof of station leaving like ticket, Visa etc. 

31. If some medicines like antibiotics are urgently required and are not available at CGHS Wellness Centre what can be done?
In case some medicines are not available and are urgently required for treatment , there is provision for issue of authority form by CMO i/c for collection of medicines, for a few days like 3-5 days, directly from authorized local chemists . 

32. How to get a drug if same is not available in WC & also not supplied by Chemist(ALC)? 
j. Beneficiary, after authorization by CMO i/c can purchase such drugs from open market & claim reimbursement from ALC.

33. What should beneficiary do, if he/ she notice some deterioration in the quality of drugs? 
He /she should return the medicine to WC & get replacement. Samples can be sent for testing through CMOI/C. 

34. My father is a cancer patient and after operation is bed ridden. Doctors have advised Protein powder. Can I get from CGHS? 
Dietary supplements are not permissible under CGHS.

35. Is Penfill Injection provided under CGHS 
Insulin pen is not supplied under CGHS. But, Insulin pen catridges are 
supplied under CGHS 

36. What do I do if I am unwell at odd hours, say late in night? 
CGHS beneficiaries have the option to go to any of the 24 hr functional dispensaries in Delhi, a nearby govt. hospital / empanelled private hospital or even any private hospital , in case of emergency. 

37. Whom should I contact if the doctors are not present in the Wellness Centre / Dispensary? 
Contact CMO i/c of the concerned Wellness Centre or Addl. Director, CGHS of concerned city or Director, CGHS. 

38. In emergency who are all entitled to get treatment at Pvt Empanelled Hospital 
Any beneficiary holding a Valid CGHS card. 

39. What should I do in case of emergency? 
CGHS beneficiaries have the option to go to any of the 24 hr functional dispensaries in Delhi, a nearby govt. hospital / empanelled private hospital or even any private hospital 

40. What are the papers to be submitted for any investigation by an empanelled diagnostic centre? 
i. Original or self attested copy of prescription of CGHS Doctor / Government specialist 
ii. Copy of CGHS Card of the patient and main card holder (head of family). 

41. What are the criteria for Entitlement of Treatment endorsed on CGHS Card like General ward / Semi-Pvt ward or Pvt. Ward in CGHS Empanelled Hospitals? 
Endorsement of entitlement for general/semi- private/private ward facility is done according to their basic pay / basic pension as under :
Upto Rs. 13,950/- per month - Entitlement : General Ward 
Rs. 13,960/- to 9,530/- per month -Entitlement: Semi-private Ward 
Rs. 19,540/- and above - per month - Entitlement : Private Ward 

42. Which are the categories eligible for cashless treatment? 
Hospitals shall provide credit facility to the following categories of CGHS beneficiaries (including dependant family members, whose names are entered on CGHS Card):
Members of Parliament; Pensioners of Central Government drawing pension from central estimates;
former Vice-presidents, Former Governors and former Prime Ministers;
Ex-Members of Parliament;
Freedom Fighters;
serving employees of Ministry of Health & Family Welfare (including attached / subordinate offices under the Ministry of Health & Family Welfare)

43. What should I do if the empanelled hospital refuses to entertain or give a step-motherly treatment? 
Contact CMO i/c of the concerned Wellness Centre or Addl. Director, CGHS of concerned city or the nodal officer for grievances. 

44. I am a serving employee of an autonomous body, holding CGHS card. Who will give me permission for treatment on the recommendation of Govt. specialist? 
Permission for specific treatment procedure as advised by a Govt. Specialist at private empanelled hospitals shall be granted by the Head of Autonomous body in respect of serving employees as well as pensioners of Autonomous bodies covered under CGHS. 

45. What is the time within which my medical claim is to be reimbursed? 
If all documentation is complete medical claims of pensioners are cleared in 45 days. 

46. What can I do if my claim is unnecessarily delayed? 
Pensioner beneficiaries can contact the Additional Directors of concerned city / zone on any Wednesday between 11 A.M. and 1 P.M. 

47. I am a CGHS Pensioner.My wife was admitted in pvt hospital in emergency state. How to get reimbursement of money spent on her treatment? 
Apply to CMO I/c of WC with : 
MRC forms duly filled in as per Check list 
Copy of Discharge summary 
Hospital bills with break-up 
Receipts in original 
Copy of the valid CGHS Card 
Copies of other documents issued by hospital 
MRC forms are available with CMO I/c and can also be downloaded from 
CGHS Website http://msotransparent.nic.in/cghsnew/index.asp
Serving employee in similar cases shall submit the medical claim to his department. 

48. My original papers having bills, Receipts of hospital treatment are lost. Can I claim on duplicate papers? 
Yes.With affidavits on Stamp paper.Details of Draft for Affidavit may be seen in the instructions sheet appended to Medical Claim Form available at http://msotransparent.nic.in/cghsnew/index.asp and CMO i/c. 

49. My husband/wife was a CGHS card holder. He/She was sick and died while in hospital. How do I get MRC? 
Apply to CMO I/c of WC with : 
iii. MRC forms duly filled in as per Check list 
iv. Copy of Death summary 
v. Hospital bills with break-up 
vi. Vouchers in original 
vii. Copy of the valid CGHS Card 
viii. Death Certificate 
ix. Affidavit on Stamp paper of yourself being Legal Heir and 
NOC from other legal heirs in favour of claimant 
x. Copies of other documents issued by hospital 
Draft for affidavit may be seen in the instructions sheet appended to the Medical Claim Form available at CGHS Web site at http://msotransparent.nic.in/cghsnew/index.asp

50. I retired in Dec 2011. Due to certain reasons I had to go to my native place in Uttranchal and could not make pensioner’s CGHS card. In May 2012 I came to Delhi and had Heart attack. In emergency I wastreated in pvt hospital .I got CGHS Card made after discharge but I have been refused reimbursement of the expenditure incurred. 
After retirement three months grace period is given to get CGHS card made. 
The treatment taken and expenditure incurred thereon within the grace period of three months from the date of retirement will be allowed and expenditure reimbursable subject to the condition that the beneficiary has either obtained or applied for CGHS pensioner card with all documents and requisite CGHS subscription within one month of expiry of the grace period of three months. 
The expenditure on treatment taken after the grace period of three months from date of retirement will not be reimbursable unless the beneficiary has obtained a valid CGHS card or has applied for CGHS pensioner card with all documents and requisite CGHS subscription prior to taking such treatment. 

51. I went to Hyderabad to visit my son and had fracture of leg bone. I received treatment from a pvt hospital. Shall I get full reimbursement? 
Reimbursement for treatment taken in a private hospital under medical emergency shall be considered as per CGHS rates only. 

52. Is treatment for IVF reimbursable? 
IVF treatment is approved under CGHS. The details may be seen as per Office Memorandum Z.15025/5/2011/CGHS III/CGHS(P) dated 22.11.2011 , which can be downloaded from CGHS Website 
at http://msotransparent.nic.in/cghsnew/index.asp

53. Are ambulance charges reimbursable? 
Yes. Ambulance charges are reimbursable within the city , if there is a certificate from treating doctor that conveyance by any other mode would definitely endanger patient’s life or would grossly aggravate his/her condition. 

54. I have a Mediclaim Insurance Policy. Due to emergency received treatment in a pvt hospital. Some amount was paid by Insurance Co. can I get balance from CGHS 
Yes. First Bills are submitted to Insurance Company.Duplicate bills with certificate from Insurance Company may be claimed from CGHS by Pensioner CGHS beneficiaries.CGHS shall consider reimbursement at CGHS rates or actual whichever may be less. However, the total reimbursement from both sources should not exceed actual expenditure. Serving employees shall submit claim to department for reimbursement. 

55. I submitted MRC for Rs. 1 Lac 20 thousand but I was reimbursed only Rs. 45,800/-. Why total amount was not reimbursed? 
Government has no agreement with private hospitals , which are not empanelled under CGHS for charging CGHS rates. However, if treatment is undertaken at private non- empanelled hospitals under emergency , reimbursement will be limited to CGHS rates or actual, whichever may be lower. Since, non empanelled private hospitals often charge at rates different from the CGHS rates there will be difference in the amount reimbursed if the private hospital chatges are higher than CGHS rates. 

56. I want to get my Cataract Surgery done at Pvt empanelled hospital ? 
How can I get it done Beneficiaries are required to obtain advice from a Govt. Specialist / CMO i/c for Cataract surgery. Pensioners can apply to CMO I/c of WC for permission to obtain the treatment at one of the empanelled hospitals of his /her choice. Serving employees to apply to his / her Department / office. 

57. Is it necessary that the Govt specialist should write ‘referred to CGHS empanelled Hospital’ for obtaining permission?
Advice of Government specialist is required only for the specific treatment procedure / investigation to be undertaken. There is no need to specifically refer to any empanelled hospital/ diagnostic lab. It is the choice of beneficiary to under treatment / investigations at any of the empanelled hospitals / diagnostic laboratories after obtaining permission from competent authority. 

58. CMO Incharge does not refer me to Pvt. Hospitals on my request? 
As per CGHS guidelines there is no provision for OPD referrals to 
private empanelled hospitals except in satellite towns of NCR 

59. I am an accredited journalist with CGHS Card Can I seek treatment in Pvt. empanelled Hospitals in emergency and get credit facility? 
No. Journalists are entitled only for OPD treatment from dispensaries and treatment from Dr.RML Hospital. Journalists are not entitled for reimbursement for treatment from empanelled hospitals. 

60. What are the facilities available to me if I am a pensioner in a nonCGHS area ? 
xi. Pensioner residing in non- CGHS covered areas have the option to become CGHS beneficiary and avail CGHS facilities from the nearest CGHS covered city. 
xii. Pensioners residing in non-CGHS areas have also the option to avail Fixed Medical Allowance of Rs300/- per month and opt not to avail CGHS facility. 
xiii. Pensioners residing in non-CGHS areas have also the option to avail Fixed Medical Allowance of Rs300/- per month for OPD treatment and obtain CGHS card from nearest CGHS covered city for inpatient facilities under CGHS. No OPD medicines shall be issued in such cases. 
xiv. CGHS pensioner beneficiaries (and their dependant and eligible family members) who are holding a valid CGHS Card and residing in a non-CGHS area shall be eligible to obtain inpatient medical treatment and also follow up treatment from Govt. Hospitals / CS(MA) /ECHS approved hospitals on proper referral from CGHS dispensary and submit the medical reimbursement claim to the Addl.Director/ Joint Director of CGHS of city where the CGHS card is registered. 
1. In case of medical emergency , treatment may be obtained from any hospital and medical claim shall be submitted to AD/JD , CGHS of the concerned city. 
2. Reimbursement shall be limited to the CGHS rates of the city where the card is registered and as per the 
ceiling rates and ward entitlements or as per actuals, whichever may be less. 

61. I am a serving employee residing in a place close to a city covered under CGHS. Can I get CGHS card issued from the nearest CGHS city? 
There is no provision to avail CGHS facilities in respect of serving government employees residing in non-CGHS covered areas. They are covered under CS(MA) Rules 1944. 

62. I have retired from Delhi. Now I want to settle in a city where no CGHS facility is available . How to cover my family for medical care? 
Pensioners are eligible for CGHS facilities and can obtain CGHS card from the nearest CGHS covered city. 

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Important Schemes for the Welfare of Senior Citizens

Some of the important Schemes being implemented for the welfare of senior citizens are as follows:

1. Scheme of Integrated Programme for Older Persons (IPOP)

2. Indira Gandhi National Old Age Pension Scheme (IGNOAPS)

3. National Programme for the Health Care for the Elderly (NPHCE)

Brief details of the above schemes are given in the Annexure.

During the XIth five year plan period, evaluation studies were got conducted to assess the impact of the IPOP. Some of the major recommendations of these studies were for enhancement in financial norms, increase in the types of projects supported, need for engagement of specialized doctors in the centres, etc.

In view of the above recommendations, IPOP was revised w.e.f 1.4.2008. Besides revision of the financial norms, several innovative projects e.g. Day Care Centre for Alzheimer`s Disease/ Dementia Patients; Physiotherapy Clinics for Older Persons; Help-lines and Counseling Centres for Older Persons; Regional Resource and Training Centres; etc. were added as being eligible for financial assistance under the Scheme.

Indira Gandhi National Old Age Pension Scheme has been revised w.e.f 1.4.2011, bringing down the minimum age of eligibility under it from 65 years to 60 years, and increasing the Central contribution towards pension amount, for those who are 80 years and above, from Rs. 200/- to Rs. 500/- per month.

Brief details of the 3 important Schemes meant for Senior Citizens:

Sl. No.
Name of Scheme
Nodal Ministry
Brief details of the Scheme
Scheme of Integrated Programme for Older Persons (IPOP)
Ministry of Social Justice and Empowerment
The Scheme is being implemented since 1992 and revised w.e.f 1.4.2008. Financial assistance is provided under it to State Governments/ Panchayati Raj Institutions/ Urban Local Bodies and Non Governmental Organisations for running and maintenance of projects like:
·      Old Age Home;
·      Day Care Centre;
·      Mobile Medicare Unit;
·      Day Care Centre for Alzheimer's Disease/ Dementia Patients;
·      Physiotherapy Clinic for Older Persons;
·      Help-lines and Counseling Centres for Older Persons;
·      Sensitizing Programmes for Children particularly in Schools and Colleges;
·      Regional Resource and Training Centres; etc.
Indira Gandhi National Old Age Pension Scheme (IGNOAPS)
Ministry of Rural Development
Under the Scheme, Central assistance is given towards pension @ Rs. 200/- per month to persons above 60 years, and @ Rs. 500/- per month to persons above 80 years belonging to a household below poverty line, which is meant to be supplemented by at least an equal contribution by the States.
National Programme for the Health Care for the Elderly (NPHCE)
Ministry of Health and Family Welfare
Major components of this programme, launched in 2010-11, are:
·      Community based Primary Healthcare approach;
·      Strengthening of health services for senior citizens at District Hospitals/ CHC/ PHC/ Sub-Centres;
·      Dedicated facilities at 100 District Hospitals with 10 bedded wards for the elderly;
·      Strengthening of 8 Regional Medical Institutions to provide dedicated tertiary level Medical Care for the elderly, with 30 bedded wards, at New Delhi (AIIMS), Chennai, Mumbai, Srinagar, Vanarasi, Jodhpur, Thiruvananthapuram and Guwahati; and
·      Introduction of PG courses in Geriatric Medicines in the above 8 Institutions and In-Service training of health personnel at all level.

The above statement was submitted by Min of SJE in reply of undermentioned Lok Sabha Questions:-
ANSWERED ON 23.04.2013

Will the Minister of SOCIAL JUSTICE AND EMPOWERMENT be pleased to state:-

(a) whether the Government has recently reviewed the implementation of the schemes for the welfare of senior citizens;
(b) if so, the details and the outcome thereof;
(c) the steps taken by the Government to remove the deficiencies, if any, noticed therein;
(d) whether the Government has also proposed to reduce the age limit of senior citizens for availing the benefits of various Centrally Sponsored Schemes; and
(e) if so, the details thereof?



(a) to (e) A Statement is laid on the Table of the House.

Statement referred to in parts (a) to (e) in reply to Lok Sabha Starred Question No.402 for answer on 23.04.2013 regarding `Welfare of Senior Citizens” by Shri Nishikant Dubey and Shri Jagadanand Singh.